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HP Premium support resolves most issues remotely with an 85% success rate on the first attempt during regular business hours. If a physical repair is needed, an HP specialist will be dispatched to the employee's location as an expedited solution.

• Diagnostics and support as a remote service
• Equipment support at the customer's premises
• Includes spare parts and materials
• G11 EliteBook 7xx, 8xx, and x360 8xx