With Dell ProSupport, customers can fully benefit from Dell's support services and ensure the operational reliability of business-critical systems in all situations. ProSupport always includes spare parts and on-site repair.

Service descriptions:

3 years - The service extension is valid for three years from the date of purchase of the device
ProSupport support number and access to technical experts 24/7, in Finnish from 8 a.m. to 4 p.m.
On-site support including work at the customer's premises with next business day response time - 24/7
Software support covering supported operating systems and certain third-party software
SupportAssist functionality for proactive, automatic fault detection, fault notifications, and automatic support case creation

Compatibility:

Dell Latitude 9510 models, which come standard with a 3-year Basic Support warranty
Incompatible service extensions will be credited
NOTE! The service extension must be registered within 30 days of the device purchase. You can check your device's factory warranty status on Dell's support pages using the device's Service Tag identifier

Service extensions are registered in the system approximately one week after purchase.

The device's Service Tag identifier is required for registering the service extension. Please provide this when placing your order.

Kokemukset ja arvostelut

Dell Service 3-Year ProSupport NBD Onsite Service Extension