Active Care helps your IT department achieve optimal uptime for HP devices and supports quick problem resolution. With technical remote support, proactive condition analysis data, and repair suggestion services, along with on-site service the next business day, HP Active Care keeps employees up and running both in the office and on the go.

Key Benefits

Fast Response Times Optimize uptime by leveraging proactive analysis and insights based on the HP TechPulse service. With a finger on the pulse of every employee's HP device, the IT department can quickly identify necessary repairs and make replacements.
Reliable Device Uptime Get solutions to issues quickly and reliably, even as remote work increases. HP Active Care directs HP’s customer support to swiftly diagnose problems and provide solutions, helping customers get back to work without delay.
Quick Resolutions Minimize disruptions in device functionality with HP’s automatic case creation. This automated feature opens a case when an issue is detected, allowing the IT department to schedule repairs promptly.

Technical Specifications:

Type: Extended Service Agreement
Includes Maintenance: Parts and Labor
Location: On-site
Contract Duration: 4 years
Response Time: Next Business Day
Service Availability: 9 hours a day / 5 days a week
Compatible Models: HP Elite Mobile Thin Client mt645 G7, HP Elite x360 830 G9 Notebook, HP EliteBook series (including models 1030 G1, 1040 G3, 725 G2, 725 G3, and more), HP ProBook series (440 G1, 640 G1, 640 G2, and others), HP ZBook series (14 G2, 15 G2, 17 G2, and more)

Review this product and share your thoughts

HP 4-Year Active Care Contract – Hardware Support Next Business Day On-Site – Laptop Computer (U7860E)