Privacy notice for customer research

This privacy notice describes how personal data is processed when you participate in customer research conducted by Verkkokauppa.com. This notice supplements Verkkokauppa.com's general privacy policy.

Data controller and contact information

The data controller is:

Verkkokauppa.com Oyj (Business ID: 1456344-5)
Tyynenmerenkatu 11
00220 Helsinki

For questions regarding privacy and data processing, please contact us by email: tietosuoja@verkkokauppa.com (Ulkoinen palvelu)

Personal data processed

We process the following personal data:

• Name
• General contact information (e.g., email, phone number)

During the research, we may collect user experience data, such as comments on service functionality. This data is anonymized and cannot be linked to any specific individual.

Purposes of data processing

Personal data is processed for the following purposes:

• Conducting usability testing

The goal of customer research is to improve the usability of Verkkokauppa.com's services.

Data retention period

Processed personal data is deleted within one year of the research concluding.

Legal basis for processing

Data processing is based on the data subject's consent. You may withdraw your consent at any time by emailing tietosuoja@verkkokauppa.com (Ulkoinen palvelu). In such cases, personal data will be deleted or anonymized without undue delay.

Data transfers to third countries

Personal data is processed within the EU, and no data is transferred to third countries.

Further information and data subject rights

For more information on how Verkkokauppa.com processes personal data and your rights as a data subject, please see our privacy policy. You can also inquire about data processing or request data deletion by emailing tietosuoja@verkkokauppa.com (Ulkoinen palvelu).