Verkkokauppa.com and Wolt launch a brand new delivery service: up to 35,000 products delivered to your door at your preferred time.

Verkkokauppa.com is further accelerating its delivery speeds in partnership with Wolt, introducing a new scheduled hourly delivery model. This new service allows customers to choose a precise one-hour delivery window that suits them best, even for same-day orders.

The new scheduled hourly deliveries first launched in the Helsinki metropolitan area, with the first customer deliveries completed in October. The service covers as many as 35,000 of the most popular products from the Verkkokauppa.com Helsinki store.

“We are raising the bar for the e-commerce customer experience. Over a million Finns can now have their orders delivered directly to their doorstep at a precisely chosen time, even on the same day. No more uncertainty or waiting around all day – now you decide when your purchase arrives,” says Verkkokauppa.com Sales Director Pekka Litmanen.

Verkkokauppa.com’s previously launched one-hour deliveries, where products reach the customer’s or business’s door within an hour of ordering, have proven extremely popular. Usage of one-hour deliveries in the Helsinki metropolitan area has grown by 62.5% during this half-year. Building on customer feedback for fast deliveries, we developed an even more effortless scheduled hourly delivery model together with Wolt.

“This is the most precise delivery method available. Based on the first few weeks, the deliveries have been a great success and customers are very satisfied. We are combining the fastest delivery speeds with the convenience of home delivery and the flexibility of parcel lockers,” Litmanen explains.

“Deepening our partnership with Verkkokauppa.com is a significant step in Wolt’s journey to deliver everything, not just food. It has been great to co-develop a service that meets the need for products to be delivered exactly when the customer needs them and is home to receive them. We have excellent results from one-hour deliveries across Finland and are excited to expand this collaboration,” says Ilari Nikku, Commercial Director at Wolt.

During the pilot phase, customers can choose a one-hour delivery window between 7 PM and 10 PM. Prices for scheduled hourly delivery start at €6.99. When placing an order, the delivery can be scheduled for the same day or up to three days in advance. According to Litmanen, there are plans to expand the new delivery windows to late evenings, mornings, lunchtimes, and late afternoons.

This summer, Verkkokauppa.com and Wolt brought the previously launched one-hour deliveries outside the Helsinki metropolitan area for the first time, expanding to Tampere, Oulu, and Turku.

Like the one-hour deliveries, the scheduled hourly delivery service is intended to eventually expand beyond the Helsinki metropolitan area to Finland’s other major growth centers.

Additional information
press@verkkokauppa.com (Ulkoinen palvelu)

Verkkokauppa.com
Verkkokauppa.com is Finland's leading online retailer, offering a wide range of products from home technology to leisure and business needs. Operating since 1992, the company is one of the world's oldest online retailers, combining e-commerce and physical stores into a seamless omnichannel customer experience. Verkkokauppa.com's four megastores are located in Oulu, Pirkkala, Raisio, and Helsinki's Jätkäsaari district. To deliver an exceptional customer experience, the company delivers products to your door in as little as one hour, around the clock, using automation and robotics. Verkkokauppa.com employs approximately 600 people, and the company's shares are listed on Nasdaq Helsinki.