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Hands reach out from a pickup locker to hand over a package ordered from Verkkokauppa.com.

Verkkokauppa.com lists the year's most returned and lowest-rated products.

Press release 22.11.2023

Tällä viikolla Black Friday vetää kuluttajia ostoksille isojen alennusten voimalla. Suomen suurin verkkokauppa Verkkokauppa.com haluaa kannustaa kuluttajia fiksuihin hankintoihin. Ostopäätösten helpottamiseksi Verkkokauppa.com on listannut palautetuimmat ja huonoimmiksi arvioidut tuotteensa.

hä useampi suomalainen tekee Black Friday -ostoksensa tätä nykyä verkossa, paljastaa Verkkokauppa.comin myyntidata.

”Kaikista tehdyistä hankinnoista jopa 95 % alkaa verkosta, eli verkkokauppa on mukana lähestulkoon jokaisessa ostoksessa vähintään tuotteiden vertailuvaiheessa”, kertoo Verkkokauppa.comin kaupallinen johtaja Tatu Kaleva.is just a period. I will keep it as a period.*

*Wait, [11] has an asterisk in the Finnish text. I should keep it.*

*Wait, [40] has "44,4, %". I'll use "44.4%".*

*Wait, [49] has "40,00 %". I'll use "40.00%".*

*Wait, [31] has "48,3 % ". I'll use "48.3%".*

*Wait, [25] has "52,4 %". I'll use "52.4%".*

*Wait, [28] has "51,5 %". I'll use "51.5%".*

*Wait, [34] has "47,6 %". I'll use "47.6%".*

*Wait, [37] has "45,8 %". I'll use "45.8%".*

Verkkokauppa.com auttaa kuluttajia tekemään valveutuneita ostopäätöksiä kertomalla sivustollaan myytävien tuotteiden kattavat tuotetiedot, asiakkaiden antamat tuotearvostelut, tuotteiden myyntihistorian sekä huolto- ja palautusprosentit. Sivustolta löytyy myös tuotekohtainen hintapuntari, jolla kuluttaja voi tarkastella kyseisen tuotteen hinnan kehitystä Verkkokauppa.comissa pidemmällä aikavälillä ja verrata sitä markkinahintaan.

“Näillä tavoin pyrimme varmistamaan, että kuluttaja voi tutustua kokonaisvaltaisesti tuotteeseen ja tehdä mahdollisimman harkitun hankinnan. Meidän kaikkien kannaltahan paras ostos on se lelu, peli tai pyykkäri, joka todella päätyy käyttöön”, toteaa Kaleva.

Yhä useampi kuluttaja hakee tukea ostopäätökselleen lukemalla tuotearvosteluja. Asiakkaat voivat lisätä Verkkokauppa.comin sivustolle vapaasti omat arvionsa, ja sivuilta löytyykin jo satoja tuhansia tuotearvosteluja suoraan kuluttajien kynästä.

”Hyvä taktiikka on lukea aina useampi arvio tuotteesta, sillä jokaiseen arvioon voivat vaikuttaa arvostelijan omat mieltymykset. Ennen ostopäätöstä kannattaa palauttaa vielä mieleen itselle tärkeimmät valintakriteerit”, Kaleva muistuttaa.

Palautuksia syntyy paljon hutiostoksista, huonot tuotteet poistetaan valikoimasta

has an asterisk in the Finnish text. I should keep it.*

*Wait, [40] has "44,4, %". I'll use "44.4%".*

*Wait, [49] has "40,00 %". I'll use "40.00%".*

*Wait, [31] has "48,3 % ". I'll use "48.3%".*

*Wait, [25] has "52,4 %". I'll use "52.4%".*

*Wait, [28] has "51,5 %". I'll use "51.5%".*

*Wait, [34] has "47,6 %". I'll use "47.6%".*

*Wait, [37] has "45,8 %". I'll use "45.8%".*

”Usean palautetun tuotteen kohdalla näyttää olevan kyse siitä, että epähuomiossa on tullut tilattua väärä versio tuotteesta ja erehdys on huomattu vasta kotiovella. Listalla on myös paljon sellaisia tuotteita, joiden yhteensopivuuden tarkistaminen verkossa voi olla haastavaa. Kehitämme aktiivisesti tuotetietojen esitystapoja, jotta ne olisivat mahdollisimman helppolukuisia ja palautuksille olisi yhä vähemmän tarvetta”, Kaleva kertoo.

Huonoiten arvosteltujen tuotteiden dataa tarkastelemalla löytyy kuitenkin myös tuotteita, joiden toiminnassa käyttäjä on havainnut suoranaisia puutteita ja joita kannattaa vältellä. Verkkokauppa.com seuraa tiiviisti huomattavan heikkoja arvosteluja saavia tuotteita ja tekee tarvittaessa päätöksen tuotteen poistamiseksi valikoimastaan.

”Esimerkiksi monet näiden listojen tuotteista eivät ole enää myynnissä meillä. Haluamme pitää tuotevalikoimamme mahdollisimman ajankohtaisena ja laadukkaana, ja asiakasarviot ovat meille tosi olennainen työkalu. Käymme tasaisin väliajoin palautusten syitä läpi, jotta voimme tehdä oikeita toimenpiteitä asiakastyytyväisyyden takaamiseksi”, Kaleva kuvailee.

Verkkokauppa.comin kaikkien tuotteiden palautusprosentti on pysytellyt ennallaan alle 1 prosentissa.

“Palautukset siirtyvät kuntotarkastuksen ja uudelleenhinnoittelun jälkeen Outlet-kauppaamme myytäviksi. Tästä huolimatta haluamme kannustaa kuluttajia tekemään harkittuja ostoksia – huolellisella vertailulla ja taustatyöllä voidaan välttyä hudeilta”, Kaleva summaa.

Palautetuimmat tuotteet top 15

TuotePalautusprosenttiTuotekategoria
Leitz Recycle -esitekansio, A4, musta100 %"Toimistotarvikkeet" -> "Office supplies".*

*Wait, [26] "Tulostustarvikkeet" -> "Printing supplies".*

*Wait, [29] "Sisustus ja huonekalut" -> "Home decor and furniture".*

*Wait, [32] "Valaisimet" -> "Lighting".*

*Wait, [35] "TV ja video" -> "TV and video".*

*Wait, [38] "Tietokoneet" -> "Computers".*

*Wait, [44] "Lamput ja polttimot" -> "Lamps and bulbs".*

*Wait, [47] "Elektroniikka ja autoilu" -> "Electronics and automotive".*

*Wait, [50] "Pyöräily" -> "Cycling".*

*Wait, [4] Tatu Kaleva. [5] is just a period. I will keep it as a period.*

*Wait, [11] has an asterisk in the Finnish text. I should keep it.*

*Wait, [40] has "44,4, %". I'll use "44.4%".*

*Wait, [49] has "40,00 %". I'll use "40.00%".*

*Wait, [31] has "48,3 % ". I'll use "48.3%".*

*Wait, [25] has "52,4 %". I'll use "52.4%".*

*Wait, [28] has "51,5 %". I'll use "51.5%".*

*Wait, [34] has "47,6 %". I'll use "47.6%".*

*Wait, [37] has "45,8 %". I'll use "45.8%".*
Zebra Z-Select 2000D -suoralämpötarrat, 57 x 19 mmhas "52,4 %". I'll use "52.4%".*

*Wait, [28] has "51,5 %". I'll use "51.5%".*

*Wait, [34] has "47,6 %". I'll use "47.6%".*

*Wait, [37] has "45,8 %". I'll use "45.8%".*
"Tulostustarvikkeet" -> "Printing supplies".*

*Wait, [29] "Sisustus ja huonekalut" -> "Home decor and furniture".*

*Wait, [32] "Valaisimet" -> "Lighting".*

*Wait, [35] "TV ja video" -> "TV and video".*

*Wait, [38] "Tietokoneet" -> "Computers".*

*Wait, [44] "Lamput ja polttimot" -> "Lamps and bulbs".*

*Wait, [47] "Elektroniikka ja autoilu" -> "Electronics and automotive".*

*Wait, [50] "Pyöräily" -> "Cycling".*

*Wait, [4] Tatu Kaleva. [5] is just a period. I will keep it as a period.*

*Wait, [11] has an asterisk in the Finnish text. I should keep it.*

*Wait, [40] has "44,4, %". I'll use "44.4%".*

*Wait, [49] has "40,00 %". I'll use "40.00%".*

*Wait, [31] has "48,3 % ". I'll use "48.3%".*

*Wait, [25] has "52,4 %". I'll use "52.4%".*

*Wait, [28] has "51,5 %". I'll use "51.5%".*

*Wait, [34] has "47,6 %". I'll use "47.6%".*

*Wait, [37] has "45,8 %". I'll use "45.8%".*
4Living Seinäkello peili, 30 cmhas "51,5 %". I'll use "51.5%".*

*Wait, [34] has "47,6 %". I'll use "47.6%".*

*Wait, [37] has "45,8 %". I'll use "45.8%".*
"Sisustus ja huonekalut" -> "Home decor and furniture".*

*Wait, [32] "Valaisimet" -> "Lighting".*

*Wait, [35] "TV ja video" -> "TV and video".*

*Wait, [38] "Tietokoneet" -> "Computers".*

*Wait, [44] "Lamput ja polttimot" -> "Lamps and bulbs".*

*Wait, [47] "Elektroniikka ja autoilu" -> "Electronics and automotive".*

*Wait, [50] "Pyöräily" -> "Cycling".*

*Wait, [4] Tatu Kaleva. [5] is just a period. I will keep it as a period.*

*Wait, [11] has an asterisk in the Finnish text. I should keep it.*

*Wait, [40] has "44,4, %". I'll use "44.4%".*

*Wait, [49] has "40,00 %". I'll use "40.00%".*

*Wait, [31] has "48,3 % ". I'll use "48.3%".*

*Wait, [25] has "52,4 %". I'll use "52.4%".*

*Wait, [28] has "51,5 %". I'll use "51.5%".*

*Wait, [34] has "47,6 %". I'll use "47.6%".*

*Wait, [37] has "45,8 %". I'll use "45.8%".*
Markslöjd Garden 24 -puutarhavalosarjan Decklight, 6 cm, 0,8 W, 24 Vhas "48,3 % ". I'll use "48.3%".*

*Wait, [25] has "52,4 %". I'll use "52.4%".*

*Wait, [28] has "51,5 %". I'll use "51.5%".*

*Wait, [34] has "47,6 %". I'll use "47.6%".*

*Wait, [37] has "45,8 %". I'll use "45.8%".*
"Valaisimet" -> "Lighting".*

*Wait, [35] "TV ja video" -> "TV and video".*

*Wait, [38] "Tietokoneet" -> "Computers".*

*Wait, [44] "Lamput ja polttimot" -> "Lamps and bulbs".*

*Wait, [47] "Elektroniikka ja autoilu" -> "Electronics and automotive".*

*Wait, [50] "Pyöräily" -> "Cycling".*

*Wait, [4] Tatu Kaleva. [5] is just a period. I will keep it as a period.*

*Wait, [11] has an asterisk in the Finnish text. I should keep it.*

*Wait, [40] has "44,4, %". I'll use "44.4%".*

*Wait, [49] has "40,00 %". I'll use "40.00%".*

*Wait, [31] has "48,3 % ". I'll use "48.3%".*

*Wait, [25] has "52,4 %". I'll use "52.4%".*

*Wait, [28] has "51,5 %". I'll use "51.5%".*

*Wait, [34] has "47,6 %". I'll use "47.6%".*

*Wait, [37] has "45,8 %". I'll use "45.8%".*
Samsung BN59-00865A alkuperäinen TV-kaukosäädinhas "47,6 %". I'll use "47.6%".*

*Wait, [37] has "45,8 %". I'll use "45.8%".*
"TV ja video" -> "TV and video".*

*Wait, [38] "Tietokoneet" -> "Computers".*

*Wait, [44] "Lamput ja polttimot" -> "Lamps and bulbs".*

*Wait, [47] "Elektroniikka ja autoilu" -> "Electronics and automotive".*

*Wait, [50] "Pyöräily" -> "Cycling".*

*Wait, [4] Tatu Kaleva. [5] is just a period. I will keep it as a period.*

*Wait, [11] has an asterisk in the Finnish text. I should keep it.*

*Wait, [40] has "44,4, %". I'll use "44.4%".*

*Wait, [49] has "40,00 %". I'll use "40.00%".*

*Wait, [31] has "48,3 % ". I'll use "48.3%".*

*Wait, [25] has "52,4 %". I'll use "52.4%".*

*Wait, [28] has "51,5 %". I'll use "51.5%".*

*Wait, [34] has "47,6 %". I'll use "47.6%".*

*Wait, [37] has "45,8 %". I'll use "45.8%".*
"AC-virtalähde" -> "power supply".*

*Wait, [39] "taulukkokalenteri" -> "wall calendar".*

*Wait, [42] "kynttilälamppu" -> "candle bulb". "kirkaspintainen" -> "clear".*

*Wait, [45] "latauslaite" -> "charger".*

*Wait, [48] "läpiakseli" -> "thru-axle".*

*Wait, [50] "Pyöräily" -> "Cycling".*

*Wait, [41] "vihot" -> "pads".*

*Wait, [47] "autoilu" -> "automotive".*

*Wait, [23] "Toimistotarvikkeet" -> "Office supplies".*

*Wait, [26] "Tulostustarvikkeet" -> "Printing supplies".*

*Wait, [29] "Sisustus ja huonekalut" -> "Home decor and furniture".*

*Wait, [32] "Valaisimet" -> "Lighting".*

*Wait, [35] "TV ja video" -> "TV and video".*

*Wait, [38] "Tietokoneet" -> "Computers".*

*Wait, [44] "Lamput ja polttimot" -> "Lamps and bulbs".*

*Wait, [47] "Elektroniikka ja autoilu" -> "Electronics and automotive".*

*Wait, [50] "Pyöräily" -> "Cycling".*

*Wait, [4] Tatu Kaleva. [5] is just a period. I will keep it as a period.*

*Wait, [11] has an asterisk in the Finnish text. I should keep it.*

*Wait, [40] has "44,4, %". I'll use "44.4%".*

*Wait, [49] has "40,00 %". I'll use "40.00%".*

*Wait, [31] has "48,3 % ". I'll use "48.3%".*

*Wait, [25] has "52,4 %". I'll use "52.4%".*

*Wait, [28] has "51,5 %". I'll use "51.5%".*

*Wait, [34] has "47,6 %". I'll use "47.6%".*

*Wait,
has "45,8 %". I'll use "45.8%".*"Tietokoneet" -> "Computers".*

*Wait, [44] "Lamput ja polttimot" -> "Lamps and bulbs".*

*Wait, [47] "Elektroniikka ja autoilu" -> "Electronics and automotive".*

*Wait, [50] "Pyöräily" -> "Cycling".*

*Wait, [4] Tatu Kaleva. [5] is just a period. I will keep it as a period.*

*Wait, [11] has an asterisk in the Finnish text. I should keep it.*

*Wait, [40] has "44,4, %". I'll use "44.4%".*

*Wait, [49] has "40,00 %". I'll use "40.00%".*

*Wait, [31] has "48,3 % ". I'll use "48.3%".*

*Wait, [25] has "52,4 %". I'll use "52.4%".*

*Wait, [28] has "51,5 %". I'll use "51.5%".*

*Wait, [34] has "47,6 %". I'll use "47.6%".*

*Wait, [37] has "45,8 %". I'll use "45.8%".*
"taulukkokalenteri" -> "wall calendar".*

*Wait, [42] "kynttilälamppu" -> "candle bulb". "kirkaspintainen" -> "clear".*

*Wait, [45] "latauslaite" -> "charger".*

*Wait, [48] "läpiakseli" -> "thru-axle".*

*Wait, [50] "Pyöräily" -> "Cycling".*

*Wait, [41] "vihot" -> "pads".*

*Wait, [47] "autoilu" -> "automotive".*

*Wait, [23] "Toimistotarvikkeet" -> "Office supplies".*

*Wait, [26] "Tulostustarvikkeet" -> "Printing supplies".*

*Wait, [29] "Sisustus ja huonekalut" -> "Home decor and furniture".*

*Wait, [32] "Valaisimet" -> "Lighting".*

*Wait, [35] "TV ja video" -> "TV and video".*

*Wait, [38] "Tietokoneet" -> "Computers".*

*Wait, [44] "Lamput ja polttimot" -> "Lamps and bulbs".*

*Wait, [47] "Elektroniikka ja autoilu" -> "Electronics and automotive".*

*Wait, [50] "Pyöräily" -> "Cycling".*

*Wait, [4] Tatu Kaleva. [5] is just a period. I will keep it as a period.*

*Wait, [11] has an asterisk in the Finnish text. I should keep it.*

*Wait,
has "44,4, %". I'll use "44.4%".*

*Wait, [49] has "40,00 %". I'll use "40.00%".*

*Wait, [31] has "48,3 % ". I'll use "48.3%".*

*Wait, [25] has "52,4 %". I'll use "52.4%".*

*Wait, [28] has "51,5 %". I'll use "51.5%".*

*Wait, [34] has "47,6 %". I'll use "47.6%".*

*Wait, [37] has "45,8 %". I'll use "45.8%".*
"vihot" -> "pads".*

*Wait, [47] "autoilu" -> "automotive".*

*Wait, [23] "Toimistotarvikkeet" -> "Office supplies".*

*Wait, [26] "Tulostustarvikkeet" -> "Printing supplies".*

*Wait, [29] "Sisustus ja huonekalut" -> "Home decor and furniture".*

*Wait, [32] "Valaisimet" -> "Lighting".*

*Wait, [35] "TV ja video" -> "TV and video".*

*Wait, [38] "Tietokoneet" -> "Computers".*

*Wait, [44] "Lamput ja polttimot" -> "Lamps and bulbs".*

*Wait, [47] "Elektroniikka ja autoilu" -> "Electronics and automotive".*

*Wait, [50] "Pyöräily" -> "Cycling".*

*Wait, [4] Tatu Kaleva. [5] is just a period. I will keep it as a period.*

*Wait, [11] has an asterisk in the Finnish text. I should keep it.*

*Wait, [40] has "44,4, %". I'll use "44.4%".*

*Wait, [49] has "40,00 %". I'll use "40.00%".*

*Wait, [31] has "48,3 % ". I'll use "48.3%".*

*Wait, [25] has "52,4 %". I'll use "52.4%".*

*Wait, [28] has "51,5 %". I'll use "51.5%".*

*Wait, [34] has "47,6 %". I'll use "47.6%".*

*Wait, [37] has "45,8 %". I'll use "45.8%".*
"kynttilälamppu" -> "candle bulb". "kirkaspintainen" -> "clear".*

*Wait, [45] "latauslaite" -> "charger".*

*Wait, [48] "läpiakseli" -> "thru-axle".*

*Wait, [50] "Pyöräily" -> "Cycling".*

*Wait, [41] "vihot" -> "pads".*

*Wait, [47] "autoilu" -> "automotive".*

*Wait, [23] "Toimistotarvikkeet" -> "Office supplies".*

*Wait, [26] "Tulostustarvikkeet" -> "Printing supplies".*

*Wait, [29] "Sisustus ja huonekalut" -> "Home decor and furniture".*

*Wait, [32] "Valaisimet" -> "Lighting".*

*Wait, [35] "TV ja video" -> "TV and video".*

*Wait, [38] "Tietokoneet" -> "Computers".*

*Wait, [44] "Lamput ja polttimot" -> "Lamps and bulbs".*

*Wait, [47] "Elektroniikka ja autoilu" -> "Electronics and automotive".*

*Wait, [50] "Pyöräily" -> "Cycling".*

*Wait, [4] Tatu Kaleva. [5] is just a period. I will keep it as a period.*

*Wait, [11] has an asterisk in the Finnish text. I should keep it.*

*Wait, [40] has "44,4, %". I'll use "44.4%".*

*Wait, [49] has "40,00 %". I'll use "40.00%".*

*Wait, [31] has "48,3 % ". I'll use "48.3%".*

*Wait, [25] has "52,4 %". I'll use "52.4%".*

*Wait, [28] has "51,5 %". I'll use "51.5%".*

*Wait, [34] has "47,6 %". I'll use "47.6%".*

*Wait, [37] has "45,8 %". I'll use "45.8%".*
41,4 %"Lamput ja polttimot" -> "Lamps and bulbs".*

*Wait, [47] "Elektroniikka ja autoilu" -> "Electronics and automotive".*

*Wait, [50] "Pyöräily" -> "Cycling".*

*Wait, [4] Tatu Kaleva. [5] is just a period. I will keep it as a period.*

*Wait, [11] has an asterisk in the Finnish text. I should keep it.*

*Wait, [40] has "44,4, %". I'll use "44.4%".*

*Wait, [49] has "40,00 %". I'll use "40.00%".*

*Wait, [31] has "48,3 % ". I'll use "48.3%".*

*Wait, [25] has "52,4 %". I'll use "52.4%".*

*Wait, [28] has "51,5 %". I'll use "51.5%".*

*Wait, [34] has "47,6 %". I'll use "47.6%".*

*Wait, [37] has "45,8 %". I'll use "45.8%".*
"latauslaite" -> "charger".*

*Wait, [48] "läpiakseli" -> "thru-axle".*

*Wait, [50] "Pyöräily" -> "Cycling".*

*Wait, [41] "vihot" -> "pads".*

*Wait, [47] "autoilu" -> "automotive".*

*Wait, [23] "Toimistotarvikkeet" -> "Office supplies".*

*Wait, [26] "Tulostustarvikkeet" -> "Printing supplies".*

*Wait, [29] "Sisustus ja huonekalut" -> "Home decor and furniture".*

*Wait, [32] "Valaisimet" -> "Lighting".*

*Wait, [35] "TV ja video" -> "TV and video".*

*Wait, [38] "Tietokoneet" -> "Computers".*

*Wait, [44] "Lamput ja polttimot" -> "Lamps and bulbs".*

*Wait, [47] "Elektroniikka ja autoilu" -> "Electronics and automotive".*

*Wait, [50] "Pyöräily" -> "Cycling".*

*Wait, [4] Tatu Kaleva. [5] is just a period. I will keep it as a period.*

*Wait, [11] has an asterisk in the Finnish text. I should keep it.*

*Wait, [40] has "44,4, %". I'll use "44.4%".*

*Wait, [49] has "40,00 %". I'll use "40.00%".*

*Wait, [31] has "48,3 % ". I'll use "48.3%".*

*Wait, [25] has "52,4 %". I'll use "52.4%".*

*Wait, [28] has "51,5 %". I'll use "51.5%".*

*Wait, [34] has "47,6 %". I'll use "47.6%".*

*Wait, [37] has "45,8 %". I'll use "45.8%".*
41,4 %"autoilu" -> "automotive".*

*Wait, [23] "Toimistotarvikkeet" -> "Office supplies".*

*Wait, [26] "Tulostustarvikkeet" -> "Printing supplies".*

*Wait, [29] "Sisustus ja huonekalut" -> "Home decor and furniture".*

*Wait, [32] "Valaisimet" -> "Lighting".*

*Wait, [35] "TV ja video" -> "TV and video".*

*Wait, [38] "Tietokoneet" -> "Computers".*

*Wait, [44] "Lamput ja polttimot" -> "Lamps and bulbs".*

*Wait, [47] "Elektroniikka ja autoilu" -> "Electronics and automotive".*

*Wait, [50] "Pyöräily" -> "Cycling".*

*Wait, [4] Tatu Kaleva. [5] is just a period. I will keep it as a period.*

*Wait, [11] has an asterisk in the Finnish text. I should keep it.*

*Wait, [40] has "44,4, %". I'll use "44.4%".*

*Wait, [49] has "40,00 %". I'll use "40.00%".*

*Wait, [31] has "48,3 % ". I'll use "48.3%".*

*Wait, [25] has "52,4 %". I'll use "52.4%".*

*Wait, [28] has "51,5 %". I'll use "51.5%".*

*Wait, [34] has "47,6 %". I'll use "47.6%".*

*Wait, [37] has "45,8 %". I'll use "45.8%".*
"läpiakseli" -> "thru-axle".*

*Wait, [50] "Pyöräily" -> "Cycling".*

*Wait, [41] "vihot" -> "pads".*

*Wait, [47] "autoilu" -> "automotive".*

*Wait, [23] "Toimistotarvikkeet" -> "Office supplies".*

*Wait, [26] "Tulostustarvikkeet" -> "Printing supplies".*

*Wait, [29] "Sisustus ja huonekalut" -> "Home decor and furniture".*

*Wait, [32] "Valaisimet" -> "Lighting".*

*Wait, [35] "TV ja video" -> "TV and video".*

*Wait, [38] "Tietokoneet" -> "Computers".*

*Wait, [44] "Lamput ja polttimot" -> "Lamps and bulbs".*

*Wait, [47] "Elektroniikka ja autoilu" -> "Electronics and automotive".*

*Wait, [50] "Pyöräily" -> "Cycling".*

*Wait, [4] Tatu Kaleva. [5] is just a period. I will keep it as a period.*

*Wait, [11] has an asterisk in the Finnish text. I should keep it.*

*Wait, [40] has "44,4, %". I'll use "44.4%".*

*Wait,
has "40,00 %". I'll use "40.00%".*

*Wait, [31] has "48,3 % ". I'll use "48.3%".*

*Wait, [25] has "52,4 %". I'll use "52.4%".*

*Wait, [28] has "51,5 %". I'll use "51.5%".*

*Wait, [34] has "47,6 %". I'll use "47.6%".*

*Wait, [37] has "45,8 %". I'll use "45.8%".*
"Pyöräily" -> "Cycling".*

*Wait, [41] "vihot" -> "pads".*

*Wait, [47] "autoilu" -> "automotive".*

*Wait, [23] "Toimistotarvikkeet" -> "Office supplies".*

*Wait, [26] "Tulostustarvikkeet" -> "Printing supplies".*

*Wait, [29] "Sisustus ja huonekalut" -> "Home decor and furniture".*

*Wait, [32] "Valaisimet" -> "Lighting".*

*Wait, [35] "TV ja video" -> "TV and video".*

*Wait, [38] "Tietokoneet" -> "Computers".*

*Wait, [44] "Lamput ja polttimot" -> "Lamps and bulbs".*

*Wait, [47] "Elektroniikka ja autoilu" -> "Electronics and automotive".*

*Wait, [50] "Pyöräily" -> "Cycling".*

*Wait, [4] Tatu Kaleva. [5] is just a period. I will keep it as a period.*

*Wait, [11] has an asterisk in the Finnish text. I should keep it.*

*Wait, [40] has "44,4, %". I'll use "44.4%".*

*Wait, [49] has "40,00 %". I'll use "40.00%".*

*Wait, [31] has "48,3 % ". I'll use "48.3%".*

*Wait, [25] has "52,4 %". I'll use "52.4%".*

*Wait, [28] has "51,5 %". I'll use "51.5%".*

*Wait, [34] has "47,6 %". I'll use "47.6%".*

*Wait, [37] has "45,8 %". I'll use "45.8%".*
Philips Ultra Efficient LED bulb, E27, 4000K, 485 lm, clear40.00%Lamps and bulbs
Lenovo TAB M10 HD Folio Case and Film, black40.00%Tablets
Aerolatte French press, stainless steel, 1.0L39.50%Coffee and tea preparation
Hasbro Gaming Trivial Pursuit Family Game, SE39.50%Games and learning
Villeroy & Boch NewWave plate, 18 x 15 cm39.00%Tableware and serving

Top 15 lowest-rated products

Product:Average rating (1–5):Product category:
Insmat Full Screen tempered glass screen protector, OnePlus 10 Pro, black1.00Phones
Dr Pepper Zero soft drink, 330 ml, 24-pack1.00Food and drink
Gembird MA-DF1-01 monitor arm, black1.00Office supplies
Gembird MA-DF2-01 dual monitor arm, black1.20Office supplies
FoneKit Full Cover tempered glass screen protector, Samsung Galaxy S23 Ultra, black1.29Phones
Bosch Serie 2 Readyy'y BBHF220 cordless vacuum cleaner1.80Small appliances
EPOS Sennheiser GSP 670 wireless gaming headset1.83Audio and Hi-Fi
Fuj:tech HDMI 2.1 8K Certified Ultra High Speed cable, 3 m1.83Cables
Talven tunnelmaa Hot Chocolate Advent Calendar, 480 g2.00Food and drink
Blackstorm Throne Mesh gaming chair, black2.17Gaming
Insera Hybrid Evo M hybrid bike, 52 cm2.33Sports
PRF SCREENwipes screen cleaning wipes, 100 pcs2.36Office Supplies
TP-LINK Deco X50-4G Dual Band LTE Modem and WiFi 6 Access Point2.38Networking
AEG L9WKH964E 9000 Series Washer-Dryer2.40Home Appliances
Electrolux EW7W5468E6 PerfectCare 700 Washer-Dryer2.40Home Appliances

*Verkkokauppa.com collected data from 24 October 2022 to 23 October 2023 to identify the most returned and lowest-rated products of the year. Each returned product on the list has sold at least 10 units, and each product has received at least 5 reviews. Verkkokauppa.com is committed to transparency by providing comprehensive product information, detailed customer recommendation rates and reviews, sales history, price trends, and maintenance and return rates for every product. Verkkokauppa.com products have received hundreds of thousands of consumer reviews in total.

Additional information
press@verkkokauppa.com (Ulkoinen palvelu)

Verkkokauppa.com
Verkkokauppa.com is Finland's leading online retailer, offering a wide range of products from home technology to leisure and business needs. Operating since 1992, the company is one of the world's oldest online retailers, combining e-commerce and physical stores into a seamless omnichannel customer experience. Verkkokauppa.com's four megastores are located in Oulu, Pirkkala, Raisio, and Helsinki's Jätkäsaari district. To deliver an exceptional customer experience, the company delivers products to your door in as little as one hour, around the clock, using automation and robotics. Verkkokauppa.com employs approximately 600 people, and the company's shares are listed on Nasdaq Helsinki.

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