Verkkokauppa.com has been recognized as one of Finland's most innovative companies. For the first time, Finnish consumers were surveyed on corporate innovation in the Finnish Innovation Index (FII) study by Hanken School of Economics. The study ranks companies based on consumer perceptions of innovation, with Verkkokauppa.com placing in the top 10. Other ranked companies include Fiskars Group, F-Secure, and Fazer Group.
Developed in collaboration with the Norwegian School of Economics, this consumer-experience-based study is already used in six countries. The research explores how consumers define a company's innovativeness and appeal based on their own experiences. Approximately 2,500 consumers participated, evaluating the innovativeness of 53 different companies.
“We are extremely excited and proud of this ranking. We encourage everyone at Verkkokauppa.com to be creative and share ideas, and we consider our spontaneous and inclusive culture of innovation to be a key competitive advantage. We want to help our customers pursue their passions, and as e-commerce pioneers, we know this requires constant renewal,” says Panu Porkka, CEO of Verkkokauppa.com.
The Innovation Index provides companies with valuable consumer insights to help improve customer loyalty and appeal through product and service development, as well as the reliable use of customer data.
Additional information
press@verkkokauppa.com (Ulkoinen palvelu)
Verkkokauppa.com
Verkkokauppa.com is Finland's leading online retailer, offering a wide range of products from home technology to leisure and business needs. Operating since 1992, the company is one of the world's oldest online retailers, combining e-commerce and physical stores into a seamless omnichannel customer experience. Verkkokauppa.com's four megastores are located in Oulu, Pirkkala, Raisio, and Helsinki's Jätkäsaari district. To deliver an exceptional customer experience, the company delivers products to your door in as little as one hour, around the clock, using automation and robotics. Verkkokauppa.com employs approximately 600 people, and the company's shares are listed on Nasdaq Helsinki.

