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Brought these headphones for a specific reason. So comfortable, great sound, look good and fantastic value for money.

I bought the WH-CH720N headphones a couple of weeks ago and was very disappointed I owned the previous model for 3 years but the foam had started to come away and the Bluetooth kept dropping out. Anyway the new model was crackling and popping from the get go I looked online did the updates and the resets the adaptive sound everything as suggested but still irritating popping and crackling. I was going to send them back but they only wanted to repair and it’s such a lengthy process and time consuming. This looks like poor quality control as it’s happening with other models or a software glitch. The only reason I gave it a 2 was because they are comfortable and the noise cancelling is really good. Please fix Sony.

Really good sound quality BUT not the best noise cancelling. I was impressed at first that such low budget headphones had such an amazing sound but then I took the train and the underground (the noisy Northern Line, mind you) and I couldn't hear my music any more and instead I was hearing all the noise of the train on the tracks, people's conversations and even the announcements. And no, I didn't neglect adjusting the NC function. Disappointing, quite frankly.

I was given these head phones for my birthday. I have used them with my phone. The clarity and the quality are fantastic. The battery life is so good. The charge has lasted over 2 days with some consistent use and there is still charge in them. The full ear cover is really comfortable. The blue tooth connectivity was easy to set up and I have had no issues with it. I can listen to my music while my family is in the same room without having to move into another room and have to play it on low volume. No more Isolation.

I bought them a few weeks ago, they are very comfortable and I the noise/music levels are amazing.

Very happy with this product. Good sound quality and clarity, very comfortable to wear, easy to use, and exellent battery life.. I bought these mainly for listening to music, and also for the noise cancelling element when taking calls through my laptop at work. I must admit that this took a while to sort out as I had problems with the sound being too quiet , but I managed to sort this through changing the hands free settings on my laptop and now it works fine. The noise cancelling function works really well, though doesnt completley block out background noise. Also I thought it might have come with some sort of case for storage and protection. Overall a very good purchase and money well spent. I would highly recommend.

Good battery life, sound cancelling works well but find the buttons too small to feel when wearing. Good quality build. Would like a design with softer over the head fitting?

When they work they are very good but there are a lot of drop outs and I don’t know what some of the sounds mean yet.

Brought for a flight, couldn’t believe the difference in noise reduction the engines were just a quiet whisper. Even just wearing with no music it was still incredibly quiet and Announcements could be heard clearly would recommend these well impressed

Great battery, seems to last a long time. Easy to connect to devices. Clarity is great. Comfort is good and generally the noise cancelling works well. I also chose to purchase a white pair, which to my eyes looks pale grey, a colour I liked.

I wnated these primarily to make long haul flights more bearable and they certainly did that. They come with a 3.5mm jack to plug into the airplane system and the NR works well, whether you're not connected or listening to anything (and just want some peace), plugged in via the 3.5mm jack, or connected to a device via Bluetooth.

I'm getting used to the controls but the Sony App is definitely worth using too.

Battery life seems pretty amazing too, so overall I am very glad I got these and very pleased with the performance. Well done Sony!

So glad I bought these headphones! They're so comfy & don't hurt your ears even after wearing them for a few hours. The noise cancelling feature is my favorite & works really welland music comes through nice & clear.

brought these to use on the plane with my iPad, worked well. the only down side is I have a Samsung Galaxy A34 and they don't pair up. But the sound is very good they do block out other noises. Very comfortable to wear. As for the battery cant comment as the flight was only 2 1/2hrs.

Honestly they're good but the only problem is it doesnt fold abit annoying

Seem to work fine. Don't hurt my ears as long as I make sure everything is tucked in. I like that I can turn noise cancelling off and then I can hear my family talking to me. Haven't messed with the levels yet cos I haven't got the time but will do no doubt. The factory setting is fine tho. Connectivity is great. Battery great. Sounds is clear and bright

I bought these about two weeks ago. I wear them for long periods of time at the moment, and the battery and quick charging have been great.

The comfort for your ears, sound quality, and noise-cancelling have been very good.

The only downside I would say is that I wear them for long periods at the moment, they do cause some discomfort on the top of the head over time - adapting the size results in misplacement around the ears, so I haven't found a way around this.

Overall easy to use too.

I like them. Comfort is fine for shorter durations <1hr. Bluetooth connection with app could do with some work. Managed to get connection to phone Bluetooth but connecting via app is hit and miss for me.

Cannot mute the speakers without turning the TV speakers on.

There is a background electrical pulse that can be heard when the volume is at zero.

There is not enough base when listening to classical music.

The signal breaks up when I walk to the next room.

Hi Just received these headphones.

They look and feel like a very high quality product and given my past experiences with Sony products I have no doubt they will be fantastic.

Packing is superb and also high quality.....But !

Where is the bag to put them in and why oh why did they not include a charger !!!

Come on Sony surely a brand of this standing and quality can afford a carry bag and charger.

I bought these a couple of weeks ago and they are great. My only issue is that it isnt obvious that they are switched on or off.

sound quality is great and noise cancelling excellent

Such a fantastic pair of headphones I 100% recommend if you're after some light weight good quality headphones. The sound is impeccable.

The product has bluetooth connectivity issues with laptops and sometimes even with my mobile device. It keeps disconnecting frequently and is often difficult to connect again.